In the analyst role, you will be performing detailed requirements analysis, document processes, craft user stories, triage issues, facilitate meetings, analyze data and/or support functional/user acceptance testing. To succeed in this role, you should be familiar with Agile scrum software development methodologies, have the ability to write great user stories and have a natural analytical way of thinking/problem solving and be able to explain difficult concepts to both technical and non-technical users.
Works on one or more projects both moderate to complex projects and manages projects of a limited scope
Requires moderate guidance to manage work and time
Assist in planning and design of solutions via requirements gathering
Clearly document, communicate and maintain requirements/user stories and solutions and associated analysis
Create simple workflow models and process maps based on input from multiple sources
Lead and facilitate meetings with Technology and Business Partners to gather needs and requirements, solutions, plans, estimates and troubleshooting
Identifies problems/issues and finds solutions
What’s needed to succeed (Minimum Qualifications):
Bachelors degree - Computer Science, Information Systems or Business Administration preferred
3-5+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Airline commercial and/or operational experience
Partnership - Acts as valued partner to business and technology peers, develops relationships with internal and external partners
Patience - Includes listening and vetting before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches
Task Management - Delivers quality work on time with attention to detail, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise