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Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

We are seeking a proactive and detail-oriented professional to join our team as a Customer Demand and Order Management Senior Analyst. You will be responsible for overseeing all aspects of customer purchase orders, demand forecasts, and zero hour returned units, ensuring seamless coordination across internal teams and delivering exceptional service to our customers.

Success in this role requires a strong commitment to process adherence, timely communication, and compliance with standard work practices and import/export regulations. If you have a passion for operational excellence and customer satisfaction, we want to hear from you.

This is a hybrid role located in Windsor Locks, CT or Rome, NY.

What You Will Do

• Manage and be responsible for all aspects of Customer Purchase orders – scheduling and tracking
• Manage and be responsible for all aspects of Customer demand forecast
• Manage and be responsible for all aspects of Customer Zero Hour Returned Units
• Support Program Office and Operations Teams
• Support SI&OP team – Demand Reviews
• Respond to customer inquiries in a timely and efficient manner
• Adhere to and comply with Stand Work Processes
• Adhere to Import / Export Compliance Requirements

What You Will Learn

• Master the intricacies of managing and tracking customer purchase orders from initiation to fulfillment.
• Develop a deep understanding of customer demand forecasting.
• Learn to manage and process zero-hour returned units, gaining insights into product lifecycle management and the challenges associated with returns and repairs.

Qualifications You Must Have

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field

Qualifications We Prefer

• SAP Experience
• Excel skills and experience with other Microsoft Office tools
• Communicating with external customers and internal stakeholders
• Experience generating reports and presenting to others

What We Offer

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
• Tuition reimbursement program 
• Student Loan Repayment Program  
• Life insurance and disability coverage  
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 
• Birth, adoption, parental leave benefits 
• Ovia Health, fertility, and family planning  
• Adoption Assistance           
• Autism Benefit  
• Employee Assistance Plan, including up to 10 free counseling sessions  
• Healthy You Incentives, wellness rewards program 
• Doctor on Demand, virtual doctor visits  
• Bright Horizons, child and elder care services 
• Teladoc Medical Experts, second opinion program  
• And more!  

Learn More & Apply Now!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! 

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role. 

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings. 

Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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