Summary
1. Operational Control and Scheduling
Monitoring, planning, controlling & coordinating Aircraft changes movement, AOG situations (e.g. RTB, ATB) & Aircraft changes requirements in Singapore based on CoC input and Scoot OCC requirements.
Informing all “Down-line Stations’ of special operating requirement and aircraft type changes to ensure availability of THA aircraft type coverage.
Updating of delays, incidents, accidents, VVIP flight. AOG status via text messaging services (Whatsapp, Scoot Workchat etc)
Coordination for emergency operations including incident/accident management
To monitor flight schedule and make flight rotation/changes for the next 24 hours for A320/B787/E290 fleet with Scoot OCC
Escalation for manpower for ad-hoc tasks due critical/incoming defects that requires urgent rectification.
2. Technical Advice & Support
Provide technical advice and support to THA,flight crews & OCC for B787/A320/E290
Monitor ADD and MEL restriction for B787/A320/E290
Provide technical advice, documentations reference and provide necessary back end coordination for B787/A320/E290.
Assist with AOG spares preparation, relief flight and activation of AOG team when aircraft AOG overseas for B787/A320/290.
3.Maintenance Operations and Flight Protection & Recovery
Augment and manage daily maintenance operations of B787/A320/E290 Line operation and ensure scheduled maintenance tasks are carried out as assisgned and agreed in daily operation meetings to prevent overrun.
Management of delays / AOG situations and provide coordination with service partners and relevant departments for technical support, spares and manpower for daily operations/ delays/AOG/ Incidents/ Accidents for B787/A320/E290
Monitor Deferred Defects and Critical Task limited to critical ADDs, critical planned tasks and fleet modification programmes to ensure task completion before expiry
Monitor, record and analyse all delays attributed to Engineering and follow up for further rectification.
On-site recovery and coordinate with combined SIA and SIAEC Engineering Technical Support (TSE) to provide trouble shooting recommendations for the assigned LAE for call-backs, RTB/RTO/ATB, flight delays and AOGs in SIN when required and liaise LMCC to expedite spares preloading and collection from warehouse.
Perform flight observer and aircraft delivery duties as assigned for B787/A320/E290.
4. Others
Any other duties as assigned by immediate superior.