dnata is one of the worlds largest air and travel services providers offering ground handling cargo travel and catering retail services at over 130 airports in more than 34 countries across six continents. At dnata we are by your side for the entire travel experience.

As a Cargo Agent, you will perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)

In this role, you will;

• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
• Follows the day-to-day operations related to own job
• Discusses safety concerns openly and reports them to the relevant supervisor
• Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
• Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
• Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
• Enters data manually or automatically in the cargo systems in a timely manner
• Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
• Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals
• Performs all related cargo handling activities and operates equipment as required ( Tow Trucks, forklifts, etc) for movement of loads.

To be considered for this role, you must meet the below;

• Minimum of 10 years of schooling required or Higher Secondary (12 years schooling).
• 2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education).
• English level 4.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers