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Position Summary

The Director of Quality is a strategic leader and key member of the executive team, responsible for defining, executing, and advancing the company’s enterprise-wide quality strategy. This role ensures world-class product integrity, regulatory compliance, and customer satisfaction across all operations, including design, production, and MRO activities.

The Director leads multiple quality functions spanning Quality Engineering, MRB, Escape Management, CAPA, Supplier Quality, and Continuous Improvement driving operational excellence and a culture of accountability. Acting as the senior authority on quality, this leader partners with executive management, customers, and regulatory agencies to align business objectives with compliance requirements and the company’s commitment to safety, reliability, and quality.

Key Responsibilities

• Develop and execute a comprehensive quality strategy that aligns with enterprise goals and drives operational excellence.
• Oversee and enhance the AS9100-certified Quality Management System (QMS) to ensure compliance with FAA, EASA, and customer-specific requirements.
• Serve as the primary liaison with regulatory authorities, auditors, and customers on all quality and compliance matters.

• Lead the design and implementation of quality systems, processes, and methodologies to ensure product and process conformance.
• Direct Quality Engineering, MRB, Escape Management, and CAPA teams to perform effective root cause analysis and implement sustainable corrective actions.
• Drive the development of test and inspection methods and technologies to ensure reliability and performance consistency.
• Manage risk through application of PPAP and MRL principles, including PFMEA, MSA, Process Flow, and Control Plans.
• Oversee work transfer and process change management, ensuring all PPAP and Resourcing Gate requirements are met.

• Champion data-driven decision-making by leveraging analytics, dashboards, and predictive tools to improve quality performance.
• Lead enterprise-wide initiatives to enhance capability, reduce variability, and increase productivity and customer satisfaction.
• Implement proactive quality improvements and engineering changes to address complex nonconformities and customer issues.
• Foster a culture of continuous improvement, collaboration, and accountability across all quality and operational teams.

• Provide coaching and professional development to enhance team capability, engagement, and alignment with business objectives.
• Adheres to and participates in all EH&S practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.

Qualifications

• Bachelor’s degree in Engineering, Quality, or a related technical field; advanced degree preferred.
• 10–15 years of progressive experience in quality leadership roles within aerospace or advanced manufacturing, including 5+ years in senior management.
• Proven expertise in AS9100 standards and FAA/EASA regulatory compliance.
• Strong knowledge of aerospace quality frameworks, MRO operations, and continuous improvement methodologies.
• Demonstrated success leading cross-functional initiatives that enhance compliance, efficiency, and customer satisfaction.
• Exceptional analytical, strategic, and problem-solving skills, with the ability to leverage data to drive improvement.
• Excellent communication and stakeholder management skills, capable of influencing at all organizational levels.
• Customer-focused mindset with a proactive approach to risk mitigation, performance optimization, and quality innovation.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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