Job Description

The Flight Operations Manager is tasked with overseeing aviation operations, ensuring customer service excellence and revenue performance. This role requires strong leadership, analytical, and interpersonal skills in a fast-paced, dynamic environment.

Responsibilities

• Oversee daily operations of Flight Support to ensure safety, compliance, and service excellence.
• Recruit, train, and develop team members; provide regular coaching, support, and discipline when needed.
• Monitor operational and performance metrics; identify and implement strategies for continuous improvement.
• Create and enforce department structure, policies, and practices in alignment with company goals to support overall strategic targets.
• Write, revise, and maintain department policies, SOPs, training manuals, and best practices to ensure safety, regulatory compliance, and operational consistency.
• Ensure adequate operational coverage across all shifts, including nights, weekends, and holidays.
• Conduct regular performance evaluations and provide continuous coaching, feedback, and professional development support to team members.
• Analyze department performance data, identify process gaps, and implement corrective actions and strategic improvements.
• Work closely with higher leadership to set KPIs, streamline processes, and support business growth.
• Maintain strong relationships with clients, ensuring their preferences and needs are met with precision and discretion.
• Handle escalated customer concerns with professionalism and provide resolution in a timely manner.
• Ensure cross-functional collaboration between sales, scheduling, flight crews, owner team, compliance, and other key departments.
• Stay informed on FAA regulations, industry standards, economic trends, and competitive landscape.
• Ensure regulatory compliance with all Federal Aviation Regulations, ICAO, and company procedures/policies.
• Lead and foster a high-performing, engaged, and service-driven team culture.

• Operation
• Customer service
• Aviation
• Operations management
• Supervision
• Logistics
• Management skills
• Operational management

• Bachelor’s degree or equivalent aviation operations experience required.
• Minimum of 5 years in a leadership role at a Part 135 or Part 121 operation.
• FAA Part 121 Aircraft Dispatch Certificate is required.
• Proven ability to lead, coach, and inspire high-performing teams.
• Extensive experience in aviation logistics, aircraft performance, flight planning, and international trip setup.
• Exceptional communication, time management, and problem-solving abilities.
• Must be detail-oriented, adaptable, and capable of handling high-pressure situations.
• Must pass TSA/DHS BG check.
• Willingness to be available and support 24/7 operational environment.

Employees enjoy a 6 matching on 401(k) plans and subsidized medical, dental, and vision coverage. Compensation is reviewed annually, ensuring market competitiveness and rewarding excellence.

Work Environment

This is not a remote position and is based in Las Vegas, NV. Candidates must be able to stand/sit for long periods and be flexible to work evenings and/or weekends as needed.

Job Type & Location

This is a Permanent position based out of Las Vegas, Nevada.

The pay range for this position is $85000.00 - $95000.00/yr.

Benefits include 6 matching on 401(k) plans
Subsidized medical, dental and vision coverage
Compensation is reviewed annually

Workplace Type

This is a fully onsite position in Las Vegas,NV.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.